What is Cheneday, in one sentence?
A place where the people around someone secretly prepare the activities and messages of their celebration together — and where all of it stays gathered afterwards, in a keepsake capsule you reopen years later.
Frequently asked questions
Your questions, our answers
What people ask us most before getting started: what it costs, what is expected of your guests, and what becomes of your memories.
How it works
Who does what?
The organiser creates the capsule, sets the mood and invites. Each guest prepares their own activity — a quiz, a blind test, a mystery photo, a message — and the organiser approves it before publication. The guest of honour only discovers the whole thing on the day.
Do my guests need to install an app?
No. A link, a browser, a phone. Nothing to download, nothing to install, including for the guests least at ease with technology.
Does taking part require an account?
Yes, a light account with an email address: it is what lets everyone find their own contributions again, and stops an answer being signed with someone else’s name. A password is optional — a sign-in link by email is enough.
Can the guest of honour stumble on the surprise?
No: they are never emailed by us, and they only get their link when you hand it over. Reminders and notifications go to the guests only.
How many people does it take?
From three or four, up to a hundred or so. Below that, a group chat does the job. Above it, coordinating by hand becomes impossible — which is exactly where a capsule earns its keep.
Price and payment
How much does it cost?
Nothing to start. The Event Pass, at €14.90, unlocks everything for one event: as many activities and guests as you want, every theme, the keepsake export. Two options also exist on their own, if the whole pass is not for you.
Do I pay per event or once and for all?
Per event. A pass unlocks the event it was bought for, permanently. If you organise another celebration next year, you start again on the free tier and decide then.
Is there a subscription?
No, and that is not an oversight. You marry once, you retire once: selling a monthly charge for that would make no sense. You pay once, and there is nothing to cancel.
Do my guests have to pay anything?
Never. Taking part, creating an activity, writing a message, coming back to the capsule ten years later: all of that is free for them, whatever the organiser did or did not buy.
What happens to my capsule if I do not pay?
It stays. The free tier is not a trial: nothing expires, nothing closes, the keepsake capsule is there after the party just as before. Paying does not unlock your own content — it lifts the limits and opens premium themes and the export.
Can I get a refund?
The pass is digital content unlocked immediately: by asking for access straight away you waive the fourteen-day right of withdrawal, and that is stated plainly at checkout. If the rights were never unlocked, or if a failure on our side stopped you using them, write to us: we refund.
How does payment work?
By card, through our payment provider. We never see or store your card number.
After the party
How long does the capsule stay available?
With no announced time limit. We do not close capsules after the party: yours stays reachable for as long as your account exists. Were we ever to shut the service down, organisers would be told at least three months ahead so they could take their keepsake with them.
What happens once the party is over?
The capsule becomes a keepsake: the awards of the evening, the guest of honour’s answers activity by activity, the guests’ ranking, and every message written to them. That is the page you reopen in ten years.
Can I take the keepsake elsewhere?
Exporting the keepsake is included in the Event Pass.
Privacy and data
Who sees what?
A capsule is not public: it is reachable only by its link, and only by the people the organiser lets in. Search engines do not index it. The guest of honour only sees what has been revealed, when it was decided to reveal it.
What happens to the photos and sounds people upload?
They stay attached to the event, on our servers in France, visible only to the people who have access to the capsule. They are never sold, shared or reused for anything else, and they are erased with the event or with the account.
How do I delete everything?
From your profile: deleting your account erases your content and anonymises what has to be kept. An event can also be deleted on its own. If in doubt, write to contact@cheneday.com: we do it and we confirm it.
Where is the data hosted?
In France, at OVH. Emails are sent through Resend, and audience measurement runs on a Matomo we host ourselves, cookieless and honouring Do Not Track. The detail is on the Privacy and GDPR page.
A question that is not here?
Write to contact@cheneday.com. A human answers, and the answer often ends up on this page.